Last updated: May 28, 2026
Ambella Health (“Ambella,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we may collect, use, and protect information submitted through this website, including contact forms, service availability requests, referral forms, career inquiries, website analytics, visitor IDs, and live website activity tracking.
This policy is intended for general website privacy information. It is not intended to replace any separate notices, authorizations, consents, service agreements, employment documents, HIPAA-related notices, or privacy obligations that may apply to services, referrals, employment, or protected records.
Information we may collect
We may collect information that you voluntarily submit through this website, including your name, email address, phone number, role, county, city, service interests, referral details, messages, and other information you choose to provide.
If you apply for a position or submit a career inquiry, we may collect employment-related information such as your resume, work history, qualifications, availability, and contact details.
We may also collect technical and usage information, such as pages viewed, referring pages, browser or device information, date and time of visits, button clicks, form submissions, visitor IP address, general location inferred from technical data, user agent, screen size, and time zone. This information helps us understand website performance, security, and marketing effectiveness.
Visitor IDs, analytics, and live user tracking
To help us understand how visitors use the website, the site may create a unique visitor ID in the visitor’s browser using local browser storage. The site may also create a temporary session ID using browser session storage. These IDs help us connect website activity, such as page views, button clicks, form submissions, and repeat visits, without requiring a visitor to log in.
The website may also send a small “heartbeat” signal while a visitor has a page open and visible. This lets our admin dashboard estimate how many visitors are currently active on the site and may show the current page, visitor ID, IP address, and last-seen time. This live user feature is an estimate and does not identify a visitor by name unless the visitor separately submits a form or otherwise provides identifying information.
The visitor ID is used for website analytics and administrative review. It is not intended to provide medical, clinical, or service eligibility information, and it does not by itself tell us who a visitor is.
Cookies, browser storage, and analytics tools
The website may use cookies, local storage, session storage, analytics tools, server logs, and tracking scripts to help us understand visitor activity and improve the website. This may include tracking page views, clicks, form submissions, referrers, visitor IDs, session IDs, IP addresses, and heartbeat activity.
You may be able to limit cookies or clear browser storage through your browser settings. If you disable or clear cookies, local storage, or session storage, some website features or analytics functions may not work as intended.
How we use information
We may use information collected through the website to:
- Respond to inquiries, referrals, and service availability requests.
- Communicate with families, caregivers, support coordinators, applicants, and other contacts.
- Evaluate potential service needs, referral fit, or employment opportunities.
- Operate, maintain, secure, and improve the website.
- Track website performance, lead sources, visitor activity, and marketing activity.
- Estimate active or live visitors on the website for administrative analytics.
- Maintain internal records and administrative notes.
- Comply with applicable legal, regulatory, or business obligations.
Support coordinator and family referrals
If you submit information about another person, please only provide information that you are authorized to share. Please avoid submitting highly sensitive information through website forms unless it is necessary for the purpose of your inquiry. Ambella may follow up directly to request additional details through a more appropriate channel when needed.
How information may be shared
We do not sell personal information submitted through this website. We may share information with trusted service providers who help operate the website, hosting, email, analytics, form processing, database storage, security, or business administration. We may also share information when required by law, to protect rights and safety, or in connection with professional advisors or business operations.
Job applicants
Information submitted for career or employment purposes may be used to review qualifications, contact applicants, schedule interviews, perform hiring-related administration, and maintain recruitment records.
Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect information submitted through the website. However, no website, email system, database, or internet transmission can be guaranteed to be completely secure.
Data retention
We may retain website submissions, referral information, analytics records, visitor IDs, heartbeat records, application materials, and related communications for as long as reasonably needed for business, operational, legal, compliance, security, or recordkeeping purposes.
Third-party links
This website may link to other websites or portals, including the Ambella employee portal or third-party services. We are not responsible for the privacy practices or content of third-party websites. Please review the privacy policies of those websites separately.
Children’s privacy
This website is intended for use by adults, including families, caregivers, support coordinators, applicants, and referral partners. It is not directed to children under 13. If you believe a child has submitted information through the website without appropriate consent, please contact us.
Your choices
You can choose not to submit information through website forms. You may also clear or block cookies and browser storage through your browser settings. You can contact us to ask questions about information you submitted through the website.
Changes to this policy
We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised last updated date.
Contact us
If you have questions about this Privacy Policy or how website information is handled, please contact Ambella Health at:
Email: hello@ambellahealth.com
Phone: (609) 454-8911